Live Screen & Fan Engagement Terms & Conditions

Last updated: 25 August 2026

These Terms & Conditions govern use of the Home and Basement live-screen photo, shout-out, Home Insider and in-night offer experience operated by Ikon Nightlife Ltd, trading as Home and Basement.

By submitting content, joining Home Insider, requesting an offer or otherwise using this service, you agree to these Terms where they apply to your use.

1. Who Operates the Service

The service is provided by:

Ikon Nightlife Ltd, trading as Home and Basement
Company number: 16902016
Pure
239 Broadway
Bexleyheath
Kent
DA6 8DB

The technology platform is provided and operated on behalf of Ikon Nightlife Ltd by Wenlock-Simpson Management Limited.

2. About the Live-Screen Experience

The service allows guests to submit photos and shout-outs for possible display on venue screens. It may also provide the option to join Home Insider and receive in-night offers.

Participation in the live-screen submission experience does not require you to join Home Insider.

Submission, approval or moderation does not guarantee that your content will be displayed. We decide whether, when, where and how often approved content appears.

3. Photo Submission Rules

You may only submit a photo if:

• you took or own the photo, or otherwise have permission to submit it;
• every identifiable person in the photo is aged 18 or over;
• you have permission from every identifiable person in the photo for it to be submitted, moderated and potentially displayed on venue screens;
• the photo does not infringe another person’s privacy, intellectual-property or other rights;
• the photo complies with these Terms and any instructions shown during submission.

You must not submit a photograph containing anyone under 18.

4. Shout-Out Rules

You are responsible for any shout-out you submit. A shout-out must not:

• be abusive, threatening, intimidating, harassing or bullying;
• be hateful, discriminatory or extremist;
• contain sexually explicit or otherwise seriously inappropriate material;
• be defamatory or make unlawful allegations about another person;
• encourage violence, dangerous behaviour or illegal activity;
• reveal private, sensitive or personal information about another person;
• infringe copyright, trade marks or other rights;
• contain unauthorised advertising, promotions, spam or deceptive material;
• impersonate another person;
• otherwise be unsuitable for display in the venue in our reasonable opinion.

5. General Content Rules

You must not submit content that:

• contains unlawful material;
• contains explicit nudity or sexual activity;
• depicts serious violence, injury or illegal drug use;
• contains hateful, extremist or discriminatory material;
• contains QR codes or other material intended to redirect or manipulate viewers;
• contains sensitive personal information, private messages, payment-card details, identity documents or passwords;
• is malicious, fraudulent, technically harmful or designed to interfere with the service;
• is otherwise inappropriate for the live venue screens in our reasonable opinion.

6. Moderation

Submissions may be reviewed by automated systems, human moderators, or both.

Automated image moderation may approve or reject a submission without human review. Automated moderation decisions about live-screen eligibility are final for that submission and there is no individual human-review appeal process.

We may:

• approve or reject any submission;
• remove approved content from display;
• delete submitted content;
• change how often approved content appears;
• refuse participation where misuse is suspected;
• report content or behaviour to relevant authorities where appropriate;
• pause, change or withdraw the live-screen service without notice.

We are not required to provide a reason for rejecting, removing or not displaying a submission.

7. Permission to Process and Display Content

By submitting a photo or shout-out, you give Ikon Nightlife Ltd and its service providers a non-exclusive permission to:

• receive and store the submission;
• review and moderate it;
• resize, compress, convert, format or otherwise technically process it;
• apply borders, branding, animations, layout treatments or other live-screen presentation effects;
• display an approved version on venue screens;
• display it more than once as part of the live rotation;
• retain it temporarily for moderation, security and operational purposes.

This permission is limited to operating, moderating and displaying the live-screen experience. Submissions are not licensed under these Terms for later social-media advertising or unrelated external marketing use.

Photos and shout-outs will normally be deleted within 90 days, subject to limited longer retention where reasonably necessary for legal, regulatory, security, safeguarding, complaint-handling or misuse-prevention purposes.

8. Home Insider

Home Insider is optional and is strictly for people aged 18 and over.

Joining Home Insider is not required in order to submit a photo or shout-out.

If you choose to join, you must provide accurate information, including a valid date of birth and the relevant contact details.

Where you actively consent, Ikon Nightlife Ltd may use the contact details you provide to send marketing relating to Home, Basement, other Ikon-operated venues or brands, events, promotions and offers by WhatsApp, SMS or email as applicable.

You can withdraw your marketing consent at any time using an available opt-out method or by contacting operations@ikonnightlife.co.uk .

9. In-Night Offers

Offers made available through the service are promotional and may be subject to availability, time limits, venue discretion and offer-specific conditions.

Unless an offer expressly states otherwise:

• offers have no cash value;
• offers are personal to the person they are issued to;
• offer codes are non-transferable and single-use;
• an offer cannot be exchanged for cash or another product;
• an offer cannot be combined with another promotion unless we expressly allow it;
• an expired offer cannot be redeemed;
• availability of the relevant product, service or capacity is not guaranteed.

A limited or one-off offer is not reserved merely because it is issued, displayed or available on your device. It is secured only once the venue confirms the redemption or purchase.

We may withdraw, amend or cancel an offer where reasonably necessary, including because of availability, a technical or pricing error, suspected misuse, operational requirements or circumstances outside our reasonable control.

10. Offer Codes and Redemption

You must only reveal an offer code when venue staff are ready to view it. Codes may only remain visible for a short period and may not be available to reveal again.

We may refuse an offer or code that is expired, copied, shared, transferred, previously used or revealed, manipulated, or otherwise suspected of misuse.

Revealing an offer code is recorded by the platform as an attempted-redemption or conversion event for reporting, attribution and marketing measurement. A code reveal does not necessarily mean a purchase was completed.

11. Misuse and Access Restrictions

You must not:

• repeatedly submit content in order to manipulate the live rotation;
• attempt to bypass or interfere with moderation;
• attempt to manipulate offer allocation, expiry or redemption;
• copy, share, sell or misuse another person’s offer code;
• probe, attack, disrupt or attempt unauthorised access to the platform or its systems;
• use automated tools, scripts or other methods to abuse the service;
• use the service for fraudulent or unlawful purposes.

Where we reasonably believe these Terms have been breached, we may refuse participation, cancel or refuse offers, remove content or restrict future access. The platform may not currently automate every such restriction, but our right to take those steps still applies.

12. Removal Requests

You may ask us to remove or delete a submitted photo or shout-out by contacting:

operations@ikonnightlife.co.uk

Please provide enough information to help identify the submission, such as the venue, approximate time of submission and a description of the content. We may request information to verify your identity or entitlement to make the request.

13. Availability and Technical Operation

We do not guarantee that the service, live screens, upload journey, moderation system, offers or related functionality will always be available, uninterrupted or error-free.

The service may be affected by:

• internet, mobile-network or Wi-Fi availability;
• venue systems, screens and equipment;
• maintenance, updates or technical faults;
• third-party hosting, AI, analytics, advertising or communications services;
• device or browser compatibility;
• moderation delays or automated-service errors;
• event timings and operational requirements;
• circumstances outside our reasonable control.

Ikon Nightlife Ltd may change, pause or withdraw all or part of the service at any time.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or rights that cannot lawfully be excluded under applicable consumer law.

Subject to those limitations, Ikon Nightlife Ltd and Wenlock-Simpson Management Limited are not responsible for losses arising solely from:

• failure to receive or process a submission;
• failure of content to be approved or displayed;
• loss or corruption of submitted content caused by technical failure;
• temporary or permanent interruption of the service;
• unavailability or withdrawal of an offer before it is confirmed;
• device, connectivity or third-party service failures outside our reasonable control;
• losses that were not reasonably foreseeable when you used the service.

Nothing in these Terms affects statutory rights that cannot legally be excluded or restricted.

15. Privacy

Personal data collected through the service is handled in accordance with the Home & Basement Privacy Policy.

View Privacy Policy

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to the service, venues, offers, technology, operational practices or legal requirements.

The current version will be published through the service with an updated “Last updated” date.

17. Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute relating to these Terms will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law gives you the right to bring proceedings elsewhere.

18. Contact

Ikon Nightlife Ltd, trading as Home and Basement
Company number: 16902016
Pure, 239 Broadway, Bexleyheath, Kent, DA6 8DB

Email: operations@ikonnightlife.co.uk